Workplace Technology Lead

We are hiring

We are looking for a Workplace Technology Lead to oversee and enhance our workplace technology infrastructure. This hands-on role combines leadership and technical expertise, managing IT operations, systems, and digital transformation projects. You’ll guide a small IT team and ensure our technology aligns with business goals, while providing user support across a mixture of Windows, Linux, and aging systems.

Key Responsibilities

• IT Operations: Oversee Microsoft 365, servers, networking hardware, and ensure operational stability across systems.

• Helpdesk Support: Act as the escalation point for technical issues and manage helpdesk operations.

• Team Leadership: Lead and mentor a small IT team, ensuring project delivery on time and within budget.

• Project Management: Lead digital transformation initiatives, upgrading systems to improve efficiency.

• System & Network Management: Manage firewalls, VPNs, network security, backups, and disaster recovery.

• Stakeholder Communication: Translate business needs into technical requirements, ensuring smooth communication between teams.

Skills & Qualifications

• 5+ years of IT experience in a similar role.

• Expertise in Microsoft 365, Windows/Linux server management, and networking.

• Strong leadership and project management skills.

• Ability to manage multiple projects, with a focus on security and business alignment.